Shipping policy
SHIPPING POLICY
Processing TimeĀ Orders are processed within 2-5 business days. Please allow additional time during peak seasons and holidays. You will receive a confirmation email with tracking information once your order ships.
Shipping Methods & Rates
- Standard Shipping: FREE (7-15 business days)
- Express Shipping: $9.99 (5-10 business days)
Delivery Areas We ship worldwide. International orders may take 10-25 business days depending on location and customs processing.
Order TrackingĀ Once your order ships, you'll receive an email with tracking information. Please note that tracking may take 24-48 hours to update in the system.
International OrdersĀ International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs.
Shipping RestrictionsĀ Some items may have shipping restrictions to certain countries. Any restrictions will be noted on the product page.
Lost or Damaged PackagesĀ If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work to resolve the issue or provide a replacement.
Contact UsĀ For shipping questions, please contact us at velinclothing25@gmail.com or through our contact page.