Refund policy

RETURN AND REFUND POLICY

Return Window You have 30 days from the date of delivery to request a return for eligible items.

How to Request a Return To initiate a return, please contact us at [velinclothing25@gmail.com] with your order number and reason for return. We will coordinate with our suppliers to provide you with a prepaid return shipping label within 2 business days at no cost to you.

Return Shipping Return shipping is completely free. We will arrange for a prepaid return label to be sent directly to your email. Simply print the label, attach it to your package, and drop it off at the designated carrier location.

Eligible Items must be returned in their original condition - unworn, unwashed, with all original tags attached, and in original packaging.

Refund Processing Once your returned item is received and inspected by our fulfillment partners, refunds will be processed within 5-10 business days. Refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Third-Party Fulfillment Notice Our products are shipped by trusted third-party suppliers from various locations. Returns are processed through our supplier network to ensure quality control and authenticity of all items.

Refund Amount You will receive a full refund for the item price. Original shipping costs are non-refundable unless the return is due to our error or a defective product.

Contact Information For questions about returns, refunds, or assistance, please email us at [velinclothing25@gmail.com]. We respond to all inquiries within 24 hours.